Receptionist - State Farm Agent Team Member
Full Time • Knoxville
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCY:
I opened my agency in 2025 after gaining valuable experience working under a State Farm agent, which gave me a strong foundation in customer relationships, insurance knowledge, and agency operations. Our team is currently made up of myself and one team member, and we’re excited to continue growing as we build the office together.
I’m fully bilingual and spent part of my life living in Mexico, and outside the office I enjoy practicing martial arts. While we’re still building our community involvement, we’re committed to becoming a positive presence in the area as we grow.
We offer benefits such as two weeks of PTO, paid sick leave, and health, vision, and dental coverage. Our office culture is relaxed and supportive—I’m not a micromanager, and I’m looking for someone who is self-driven, motivated, and ready to take initiative in a growing agency.
If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
Ozzie Gutierrez Holden - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
I opened my agency in 2025 after gaining valuable experience working under a State Farm agent, which gave me a strong foundation in customer relationships, insurance knowledge, and agency operations. Our team is currently made up of myself and one team member, and we’re excited to continue growing as we build the office together.
I’m fully bilingual and spent part of my life living in Mexico, and outside the office I enjoy practicing martial arts. While we’re still building our community involvement, we’re committed to becoming a positive presence in the area as we grow.
We offer benefits such as two weeks of PTO, paid sick leave, and health, vision, and dental coverage. Our office culture is relaxed and supportive—I’m not a micromanager, and I’m looking for someone who is self-driven, motivated, and ready to take initiative in a growing agency.
If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
Ozzie Gutierrez Holden - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $50,000.00 - $70,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Knoxville, TN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none